Communicate a Complaint Correspondence
A correspondence of Complaint is a mail by a consumer to a convention or concern complaining approximately its services. The mail may be approximately empty-handed servicing, an over charge or a dangerous product. The belief of your Grievance mail is to notify the association approximately the superiority of its function and propose how it can be improved--not to vent your emotions. Most companies Testament be keen to establish a customer-service holy mess, and many Testament yet compensate you for dangerous service.
Instructions
5. Describe the problem in the next paragraph, stating exactly what happened and how it affected you.6.
2. Write your return address in the upper, left corner. Be sure to place a stamp in the upper right corner.
3. Address the letter to the company or to the company's president or owner, if you know that person's name.
4. In your first paragraph, state the background. Describe your dealings with the company and state your grievance in general language. For instance, if you're complaining to a restaurant, say something like, "I am writing to tell you about the quality of service during my recent visit to your establishment."
1. Write the name and address of the recipient of your letter on the front, center of the envelope. If it's a large corporation and you don't know the name of who should receive the letter, address it to the company. Add "Attn: Human Resources" under the company name.
In the next paragraph, suggest how the problem can be solved. This is where you also request compensation or some other action you feel is appropriate.
7. Add a warning in the next paragraph if you think it is necessary to receive results. Don't use aggressive language but state your demand clearly and emphatically.
8. Close the letter by politely stating your expectation that the company will reply to your complaint.
9. Fold the letter as you would any business letter, place it in the envelope and send it in the mail.
